Terms and Conditions of Use
Welcome to Khitan Coop. By using this website, creating an account, or placing an order, you agree to the following terms.
1. General Use
This website provides online grocery shopping and related services for customers in Kuwait. You agree to use the website lawfully and provide accurate information when registering and ordering.
2. Account Responsibility
You are responsible for keeping your account credentials confidential and for all activity under your account. Please contact us immediately if you believe your account is being used without permission.
3. Product Information and Availability
We work to keep product descriptions, images, and prices accurate. Product availability may change during peak times. If an item is unavailable, we may contact you for replacement or refund options.
4. Pricing and Payment
All prices are shown in Kuwaiti Dinar (KWD). Payment must be completed using the available checkout methods before order confirmation, unless cash-on-delivery is selected where available.
5. Delivery and Pickup
Delivery times are estimated and may vary due to traffic, weather, or operational conditions. Please ensure the delivery address and contact details are correct to avoid delays.
6. Returns and Refunds
If you receive damaged, incorrect, or missing items, please contact customer support as soon as possible. Approved refunds are processed to the original payment method according to our policy timeline.
7. Promotions and Offers
Promotions are subject to validity periods, stock availability, and specific terms. We reserve the right to modify or end offers at any time.
8. Privacy
We handle customer information in accordance with applicable privacy practices and use your data to process orders, improve services, and provide support.
9. Limitation of Liability
Khitan Coop is not liable for indirect or consequential damages resulting from use of the website, service interruptions, or events outside reasonable control.
10. Changes to Terms
We may update these terms from time to time. Continued use of the website after updates means acceptance of the revised terms.
Contact: For support, please reach us through our customer service channels listed on the website.